Accessibility statement

1Our aim

We want everyone to be able to use this website, including people living with memory problems, their families and carers. We aim to meet the WCAG 2.2 standard at level AA, the level most UK organisations work towards.

2What you should be able to do

• Zoom in up to 200% without text disappearing off the screen
• Move around the whole site using only a keyboard, starting with the “Skip to main content” link
• Use a screen reader, with descriptions on images and labels on buttons and forms
• Read text with good contrast against its background
• Watch our videos with captions on YouTube

3What we know still needs work

• Some captions on our YouTube videos are created automatically, so they may contain mistakes
• Some older PDF guides may not work fully with screen readers
• Online booking is provided by Practice Better and videos by YouTube. We can’t control how accessible those services are, so you can always book or ask questions by phone instead

4Information in a different format

If you need information from this website in large print, as an easy-read version, by email or read out over the phone, please call us on 0131 235 1238 or email info@cogmission.co.uk. Please tell us what you need and how best to reach you.

5Visiting the clinic

If you have access needs for an appointment at our clinic in Albyn Place, Edinburgh, please let us know when you book, and we’ll talk through what we can arrange.

6Reporting a problem

If something on this website is hard to use, please tell us by phone or email. Let us know which page it was and what happened, so we can fix it.

7About this statement

We last reviewed this website for accessibility in October 2026. We’ll review it again whenever we make significant changes.

Our accessibility policy sets out our wider commitments, including the adjustments we make at the clinic and in workshops.